Privacy Policy

Last updated: January 2026

Introduction

LunchBag.au ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lunchbag.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide when you:

  • Fill out a contact form on our website
  • Subscribe to our newsletter (if applicable)
  • Participate in surveys or promotions
  • Communicate with us via email

This information may include your name, email address, and any other information you choose to provide in your message.

Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and your visit, including:

  • Your IP address
  • Browser type and version
  • Operating system
  • Referring website addresses
  • Pages you view on our Site
  • Time and date of your visit
  • Time spent on each page

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Respond to your inquiries and provide customer support
  • Improve our website and content
  • Analyse usage patterns and trends
  • Send you updates about our content (if you have opted in)
  • Comply with legal obligations

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our Site and your experience.

Types of cookies we may use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Site
  • Advertising Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

Third-Party Services

Amazon Associates Program

LunchBag.au is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon product links on our Site and make a purchase, Amazon may collect information about your purchase. Please refer to Amazon's Privacy Policy for more information about their data practices.

Analytics Services

We may use third-party analytics services, such as Google Analytics, to help us understand how visitors use our Site. These services may collect information about your use of our Site, including your IP address, which is transmitted to and stored by the analytics provider.

Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Australian Privacy Principles

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about privacy in Australia, you can visit the Office of the Australian Information Commissioner's website at www.oaic.gov.au.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: